Brand & Content
Have one centralized place where all of your brand assets live. Syndicate, publish or schedule social content to your entire brand or a subset of locations. Control your brand message by implementing content approval processes for some franchisees, and allow others to bypass those approval processes.
Brand & Content
Capture holistic insight into your customers’ experiences within your brand. Internally manage and publicly respond to your customer feedback. Track your brand-wide and localized response rates. Allow your franchisees the ability to respond to their own online reviews or not.
Stack-rank all of your locations to see who is performing the best on social media and who needs more support. Tap into insight on your brand averages, outliers and comprehensive digital reputation.
Keep it simple. Analyze both corporate syndicated and local social content performance. Stack-rank and compare your social content to leverage insights in order to make better publishing decisions.
Stack-rank all of your locations to see who is performing the best on social media and who needs more support. Tap into insight on your brand averages, outliers, and comprehensive digital reputation.
AI SURVEY COLLECTION
Engage customers with a simple survey by text or e-mail. Surveys can be initiated by customer opt-in or data upload or automated through CRM or POS integration.
Customers with positive surveys will be directed to leave a public review on the business’s local review site(s) of choice.
Generate an NPS score by location and even by customer-facing employees. Rank locations and employees by NPS performacne.
BUSINESS LISTING SERVICE
Add this service and easily change your business information such as phone number, address and hours through Rallio to update all your directory listings on the web at once! This service is a huge asset for companies that need to update information or add holiday hours and quickly communicate those changes on Google, Google Maps, Yelp and other online directories.