Sometimes, the simplest social media tips are the very best social media tips. There’s no need to complicate matters when you’re trying to figure out how to be impactful on social media for your brand.
In keeping with that idea, today’s blog article features social media tips from our very own Rallio Local Social Media Strategists. They are the people who work directly with individual businesses to post social media content, reply to reviews and social media engagements, and manage and monitor their social media presence.
When our Strategists speak with business owners, they tend to offer the same simple social media tips over and over again. Those tips are outlined below, followed by a brief video from our Strategists with further details.
Showcase the People Behind Your Brand
This is one of the best social media tips because it’s so easy to accomplish. You probably have content ideas right in the palm of your hand if you’ve taken any photos at your business lately.
People like to see who’s behind the awesome products or services you have to offer. From the owners to employees and even customers, it’s the people who really bring a business to life on social media. You’re passionate about your business, and that passion should shine through on your social media posts.
“Working on your storytelling skills is one of the best ways to improve your social media. Whenever you have something to post, think about the story of how it came to be. Share those stories with your followers. You’ll be amazed at how much they love them and how much engagement you get, especially with boosted content!”
Think about the people and customers who frequent your business, the history behind your location, the employees who have worked with you from the beginning, new employees, or new products and what makes them great. Snap a candid photo or video and put your stories out there!
Why be someone else when you can be yourself? Your audience can tell when you’re being authentic versus when you’re trying to sell them something. Authenticity wins over salesy every time. It’s also the best way to differentiate yourself in a crowded online world.
“Brands with inauthentic messaging distance themselves from their audiences and open the door for more down-to-earth competitors to steal their customers,” writes Convince & Convert. “People ally with brands because they see their own personalities and values reflected, but most people don’t want to describe themselves as insincere, foolish, or untrustworthy. When brands step outside their identities and try to latch on to unrelated trends, customers notice—and the results are rarely positive.”
Engage With Your Customers
As people comment, share, like and interact with your posts, be sure to engage back with them. Let them know you’re listening and that you appreciate them as customers and followers. Being engaged means more opportunities to solidify relationships and expand your reach.
As we write in Top 5 Social Media Growth Hacks for 2020, “When you post something, don’t think of it as a “mic drop” moment where you walk away and never have to return to that post again. Monitoring comments and interacting with your audience as they post is one of the simplest growth hacks — and you might actually enjoy it!”
What topics tend to resonate the most with your customers and target audience? That’s what you should be posting about on social media. Doing so makes you more relatable and memorable, and people will be more likely to stick around to see what you have to say.
Pair those topics with a defined tone of voice, and you become much more interesting to your target audience and followers.
Convince & Convert writes, “Whether you want to be quirky, shocking, unconventional, or just plain friendly, the choice is yours. Just don’t be boring. That’s the quickest way to be forgotten, or not even being noticed in the first place.”
Something is wrong if this sound isn’t familiar to you 🙃 pic.twitter.com/hD3PjTf34z
— OREO Cookie (@Oreo) July 15, 2020
The Best Social Media Tips, in Our Strategists’ Words
You’ve read the tips, and now it’s our Strategists’ turn to explain their best social media tips in their own words. In less than three minutes, you’ll have a few brand-new tools in your social media toolbox.
As always, reach out to us if you could use a helping hand or two establishing a strong social media presence.