Rallio – Social Media for Franchises, Small & Local Business
REVV - Online Reputation & Review Management for Multi-Location Brands
REVV is the online reputation and review management software inside Rallio, built for multi-location and franchise brands that need to manage reviews across every location from one platform. After each sale, REVV automatically sends customers a one-question survey, then makes it easy for satisfied customers to share their experience on Google, Facebook, and other review sites, while routing concerns straight to your team through immediate negative-feedback alerts so you can respond fast. With AI-powered sentiment analytics, REVV turns first-party customer feedback into actionable insights you can act on by location. The result: more positive reviews, a stronger online reputation, and higher customer retention, all managed at scale across your entire footprint.
Ask Customers to Rate Their Recent Experience With a Simple One-Question Survey
REVV generates a quick post-sale text survey to your customers so they can provide feedback about their experience in your store.
Improve Brand Reputation on Your Social Media with REVV
Customers who respond positively are prompted to leave a review and linked directly to that store’s Google, Facebook or Yelp page. Watch your brand reputation increase, along with the volume of positive social reviews for your stores, all with the help of our review generation tool!
Keep Customers Coming Back with Kick-Back Coupons
With REVV, you can offer an incentive for your customers to leave feedback on their experience in your store. Provide a thank-you kickback coupon to anyone who completes a survey to drive them back into your store for a future purchase.
REVV Helps You Respond Quickly to Customer Concerns
If a customer gives your survey a rating of 3 or below, they’re prompted to leave a comment and request additional support. Our review generation software then alerts your team by email so you can reach out proactively—before the customer posts a negative review on social media!
Track Your Progress with Advanced Analytics
With REVV’s robust analytics and online review generation capabilities, you can see how customers rate your business. View your brand reputation by sales rep, store, market, or region—and watch your brand sentiment increase over time.
