Social media marketing has undergone a lot of changes over the past decade. Some of these changes have been for the better, some for the worse, and some are still up in the air. But regardless of how you feel about social media marketing, you can’t ignore it if you’re hoping to grow your business. As we get ready to start a new year, we’ll explore some of the top trends in social media marketing that will affect your marketing strategy in 2023.
1. Marketing Automation
Marketing automation is the use of software to automate marketing tasks. It’s a way to increase efficiency, save time and money, and help you get more out of your existing resources. You might already be using some form of marketing automation for social media or email marketing campaigns; this trend will make it easier for you to expand your existing programs or start new ones.
The software platforms we’re seeing today are more flexible than ever before, which means they can accommodate both small businesses with limited resources as well as larger companies with big budgets. If you haven’t yet tried a tool like this yourself but have always thought it would be useful in your business, now is the perfect time. Be sure to check out Rallio’s dashboard and mobile app with integrated artificial intelligence for an easy way to create, automate, and manage social media content and online reviews.
2. Social Commerce
Social media is becoming more and more important for e-commerce. If you want to get ahead of the game and make sure your business is ready for 2023, you need to make sure your brand is set up for e-commerce on Facebook and Instagram (at a minimum). Use the platforms’ built-in shop tools and advertising options to promote your products or service offerings online throughout the year and make it easy for people to complete their purchases from the apps.
3. Augmented Reality
Augmented reality is a technology that integrates digital information with the user’s environment in real-time. It has been around for decades, but the emergence of AR-enabled smartphones has made it ubiquitous.
Augmented reality can be used to enhance marketing and sales by providing visual aids for customers who are shopping online or in person. For instance, if you’re shopping for a sofa, you might be able to get an idea of what it would look like in your living room with the help of augmented reality.
The technology also makes it possible for companies to provide virtual tours of their products and services, allowing potential customers to get a feel for what they’re buying before committing. It can also help businesses develop more personalized approaches to customer service by providing workers with information about each individual’s preferences and needs at any given time.
4. TikTok as SEO
Among the top trends in social media, you cannot ignore TikTok. This popular app that allows you to make short videos with music and effects, share them on social media, and engage directly with your audience. TikTok has surged in popularity among Gen Z in particular as a way of finding local businesses (for example, locating somewhere fun to eat). As such, there’s some chatter that TikTok is giving Google a run for its money as a search platform.
As the use of this platform continues to grow and evolve, it will only become more useful as a marketing tool for small businesses. Overall, the consumption of short videos is on the rise on all social platforms that support video uploads. If you’re looking for ways to reach new audiences or build up your brand recognition among certain groups, consider using TikTok as part of your marketing strategy in 2023 and beyond.
5. Social Media Increasingly Used for Customer Service
Social media is a great way to engage with customers, resolve issues quickly, and provide support. Social media channels can be used as customer service channels, especially if you have a large number of followers or subscribers. Social media is also an effective method for communicating with your audience in real-time. Companies that embrace this will have an advantage over their competitors that do not have the same understanding of social media as a customer service channel.
6. Interest Over Reach
Increasingly, engaging content is taking priority over accounts with a large follower count. This means that algorithms are favoring content of a viral nature — say, a cute puppy snoring or a mom ranting about prioritizing mental health — rather than accounts that have a high volume of followers. This is because the ability for viral content to spread and reach more people is generally more valuable than follower counts.
This trend makes sense when we think about how many times we’ve seen memes or videos go viral on social media — which are often funny, relatable, controversial, or just plain weird. The reason they get so much traction is simple: they’re shareable.
7. Nano Influencers
Nano influencers are micro-influencers who have a small following. They are becoming more popular than macro-influencers because they have a higher engagement rate and are more likely to be authentic and trustworthy. They’re also more likely to be active in the community, which is important because your brand needs to align with their values in order for them to feel comfortable endorsing you.
8. Audio Social Media
Although audio is not a new marketing medium, considering the popularity of podcasts, playlists, and radio to advertise brands. However, it has only recently emerged as a social media platform. Clubhouse, for one, is one of the leaders in the audio social media space and is growing in popularity.
One of the key benefits of audio social media over other forms of other marketing is that these platforms are interactive. Unlike a podcast, for example, a social platform like Clubhouse enables users to engage with brands just as they would on other social platforms. So, if you have a message that you want to get heard, consider implementing audio social media in 2023.
Social media is only going to grow in importance in 2023. Make sure you’re keeping up with the top trends in social media.
Social media isn’t going anywhere in 2023. It’s a channel that provides direct access to your customers and can help you understand them better than any other type of marketing. That’s why it should be a top priority for every business in 2023: as more people use these platforms, they will become even more important for businesses.
At the same time, the means of using these platforms and integrating them with your overall marketing strategy are certainly evolving. Make sure you’re aligning with the top trends in social media marketing above, and you’ll be in great shape with your marketing in the new year. For more help improving the results of your social media marketing, reach out to us at Rallio.