online reputation Archives - Rallio

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brand reputation

Mini Case Studies: 3 Powerful Ways Our Technology Boosts Brand Reputation

Businesses today can’t have a conversation about brand reputation without considering their online presence. Reputation management continues to be a critical component of online marketing today; in 2020 alone, an estimated 87% of consumers read reviews online for local businesses, up 6% from the previous year.  That’s why it’s so

Responding to online reviews

Responding to Online Reviews in 3 Easy Steps

At times, you might find yourself staring at a new online review, wondering how to respond to your customer. Sometimes, the response will come easily, like when a customer leaves glowing feedback about your product or service. Other times, you might find yourself responding to online reviews that are more

How to handle negative online reviews

How to Handle Negative Online Reviews

When you’ve worked hard to build a business, negative online reviews can be a real disappointment. You might do everything right, and some customer, somewhere, will manage to find something wrong. Unfortunately, this is simply a fact of doing business in the 21st century. At the same time, negative online